The app did not break and you are not logged out. TV Time was discontinued by its parent company, the servers were switched off, and account data was deleted. This page explains what that means for your watch history, whether any of it can be recovered, and how to rebuild it in about two minutes.
TV Time was run by Whip Media. After July 15, 2026 the service was shut down, the apps stopped connecting, and personal account data was permanently deleted. There was no acquisition, no migration path offered to another app, and no read-only archive left behind.
This is worth saying plainly, because a lot of people are still troubleshooting a problem that has no fix: reinstalling will not help, logging out and back in will not help, and waiting will not help. The servers the app talked to are gone.
It is a genuinely strange ending. By any product measure TV Time had won — around 26 million installs, a million people using it daily, and roughly 45 million episode check-ins a month. What it never had was a business: by its own founder's account, premium subscriptions covered only about a tenth of what it cost to run. A beloved product with no way to pay for itself is still a product that ends.
If you downloaded your export before the shutdown: yes — including your comments. That .zip still works. Open Help Me Binge, tap Import, and drop the file in — shows, movies, watched episodes, watchlist, star ratings and every comment you wrote are matched automatically, each comment landing back on the episode it belongs to. That last part matters more than people expect: the comments are what most of us are actually grieving, and most replacements drop them. The import runs in your browser, on your device, so it takes seconds rather than sitting in a migration queue.
If you did not export in time: no, and be wary of anyone claiming otherwise. The GDPR self-service tool at gdpr.tvtime.com is offline and the underlying account data was deleted. Nobody — not us, not another tracker, not a "recovery service" — can retrieve it. Any site offering to restore a deleted TV Time account for a fee is selling you something it cannot deliver.
What you can do is rebuild quickly. Most people track between ten and forty shows, and you know what they are. Search a name, tap "watched it all" or mark the season you are on, and the episode list fills itself in. It takes about two minutes, and the awkward truth is that most of what was in your old account was shows you finished years ago and will never think about again.
| Option | Cost | Worth knowing |
|---|---|---|
| Help Me Binge | Free | Browser-based, no download. Imports a saved TV Time export. Also tells you what each service costs against what you actually watch. |
| Trakt | Free tier, paid VIP | The most established survivor. Has raised prices three times in eighteen months and now caps what free accounts can do. |
| Serializd, Sofa Time and others | Varies | Smaller communities. Import support for TV Time exports varies — check before you commit your list to one. |
| A notes app or spreadsheet | Free | More durable than you might think, and nobody can switch it off. No episode tracking or air dates, though. |
We obviously have a horse in this race. The genuinely useful advice regardless of where you land: export your data wherever you go, and do it now rather than when you read the shutdown notice. That is the lesson of TV Time, and it applies to us too — Help Me Binge lets you download everything as a file at any time.
TV Time knew what you watched. It never knew what you paid. Most households are now spending somewhere north of $60 a month across services, and watching a fraction of them.
When you set up Help Me Binge, the first thing it asks is not "add a show" — it is which services you subscribe to. Two taps and you get your real yearly number. Once you have added the shows you actually watch, it tells you which of those subscriptions has had nothing watched on it while you were busy elsewhere. That is usually the most expensive thing in the room, and no tracker has ever pointed at it.